Comments on: The Cost of a Compliment http://www.willsloan.com/2009/10/the-cost-of-a-compliment/ The Personal Website and Blog of Will Sloan Tue, 09 Mar 2010 17:30:08 -0600 http://wordpress.org/?v=2.9.2 hourly 1 By: willsloan http://www.willsloan.com/2009/10/the-cost-of-a-compliment/comment-page-1/#comment-312 willsloan Fri, 12 Feb 2010 05:58:12 +0000 http://www.willsloanonline.com/?p=378#comment-312 Ha! Crazy. I had to blink twice to see if I was seeing an old comment or not. That's awesome dude. I love doing this when it's worth doing. I think it's good for everyone all around. I bet you made her night. Hell, you probably made the manager's night as well. I bet she rolled her eyes before trudging out to your table to find out what the fuss was. Pleasant surprise for sure. I really believe that if we acknowledged the good as often as we do the bad we'd have a much better world. Ha! Crazy. I had to blink twice to see if I was seeing an old comment or not.

That's awesome dude. I love doing this when it's worth doing. I think it's good for everyone all around. I bet you made her night. Hell, you probably made the manager's night as well. I bet she rolled her eyes before trudging out to your table to find out what the fuss was. Pleasant surprise for sure. I really believe that if we acknowledged the good as often as we do the bad we'd have a much better world.

]]> By: Derek http://www.willsloan.com/2009/10/the-cost-of-a-compliment/comment-page-1/#comment-311 Derek Fri, 12 Feb 2010 05:40:12 +0000 http://www.willsloanonline.com/?p=378#comment-311 I did this today after some great service at The Olive Garden. The waitress wasn't overly bubbly or friendly, but I actually appreciate that in a waitress as I really don't want to be her friend, I just want my food. She took our orders by memory, brought the bread and salad super quick, kept our water glasses filled without asking, and any time we asked for anything she brought it out immediately even though she had three other tables. I left a $10 tip and asked to see the manager. The manager came out looking like she was expecting some drama, but was quickly pleasantly surprised as I said I just wanted to compliment the waitress. On the way out I saw that the manager had already gone over to the waitress and told her what I said. The manager seemed genuinely surprised that I called her out from the back to actually compliment the service, so it was nice for everyone. :) I did this today after some great service at The Olive Garden. The waitress wasn't overly bubbly or friendly, but I actually appreciate that in a waitress as I really don't want to be her friend, I just want my food. She took our orders by memory, brought the bread and salad super quick, kept our water glasses filled without asking, and any time we asked for anything she brought it out immediately even though she had three other tables. I left a $10 tip and asked to see the manager. The manager came out looking like she was expecting some drama, but was quickly pleasantly surprised as I said I just wanted to compliment the waitress. On the way out I saw that the manager had already gone over to the waitress and told her what I said. The manager seemed genuinely surprised that I called her out from the back to actually compliment the service, so it was nice for everyone. :)

]]> By: | TekkBuzz_________ (616) 498-0289 http://www.willsloan.com/2009/10/the-cost-of-a-compliment/comment-page-1/#comment-73 | TekkBuzz_________ (616) 498-0289 Fri, 09 Oct 2009 17:27:05 +0000 http://www.willsloanonline.com/?p=378#comment-73 [...] blog post from my friend, Will Sloan, inspired me to tell you about an incident that happened to me recently.   I was in the local UPS [...] [...] blog post from my friend, Will Sloan, inspired me to tell you about an incident that happened to me recently.   I was in the local UPS [...]

]]> By: deborahrichmond http://www.willsloan.com/2009/10/the-cost-of-a-compliment/comment-page-1/#comment-72 deborahrichmond Fri, 09 Oct 2009 15:51:41 +0000 http://www.willsloanonline.com/?p=378#comment-72 Last week, I was at the UPS store. The man at the counter was inundated with people and was working like a mad man to get us all taken care of. One woman decided to be nasty and make snide comments to him about how he should be helping only her. I would have punched her in the face. But he said he was sorry, and silently kep working like a mad man.<br><br>I was so impressed and felt so bad that he had to take that guff from that lady. None of the rest of us said anything at the time but I wanted to tell him "good job". So I emailed his place of business. The next day the manager called me to tell me thank you for the comment. I told him the story again, and he said he was having the email framed and was going to present it to the young man with all of his employees present. He was also going to give a copy to the young man's dad who he must have been acquaintances with. I'm sure that dad will be very proud. It felt good to say "good job." Last week, I was at the UPS store. The man at the counter was inundated with people and was working like a mad man to get us all taken care of. One woman decided to be nasty and make snide comments to him about how he should be helping only her. I would have punched her in the face. But he said he was sorry, and silently kep working like a mad man.

I was so impressed and felt so bad that he had to take that guff from that lady. None of the rest of us said anything at the time but I wanted to tell him “good job”. So I emailed his place of business. The next day the manager called me to tell me thank you for the comment. I told him the story again, and he said he was having the email framed and was going to present it to the young man with all of his employees present. He was also going to give a copy to the young man's dad who he must have been acquaintances with. I'm sure that dad will be very proud. It felt good to say “good job.”

]]> By: Will Sloan http://www.willsloan.com/2009/10/the-cost-of-a-compliment/comment-page-1/#comment-59 Will Sloan Fri, 02 Oct 2009 21:14:56 +0000 http://www.willsloanonline.com/?p=378#comment-59 Awesome. I think when we look at it from the perspective of how it effects us we can understand how another person is feeling. Complaining never makes me feel good anyway. If I have to make a complaint, I try to be fair and constructive about it. That's the new me though. The old me was a total jerk wad and would complain to be a dick. Gotta love that type. Awesome. I think when we look at it from the perspective of how it effects us we can understand how another person is feeling. Complaining never makes me feel good anyway. If I have to make a complaint, I try to be fair and constructive about it. That's the new me though. The old me was a total jerk wad and would complain to be a dick. Gotta love that type.

]]> By: Derek Rose http://www.willsloan.com/2009/10/the-cost-of-a-compliment/comment-page-1/#comment-58 Derek Rose Fri, 02 Oct 2009 21:07:13 +0000 http://www.willsloanonline.com/?p=378#comment-58 I've run into this sort of thing a few times but never take the time to compliment the person or their manager, though I do think about it. I don't generally complain either, so maybe it balances itself out. But I will try to make a point to do that more in the future. When I worked at Apple I would get compliments pretty frequently and it was always nice to know you made a difference for someone by providing good advice and service. I've run into this sort of thing a few times but never take the time to compliment the person or their manager, though I do think about it. I don't generally complain either, so maybe it balances itself out. But I will try to make a point to do that more in the future. When I worked at Apple I would get compliments pretty frequently and it was always nice to know you made a difference for someone by providing good advice and service.

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